SpringSaver - Frequently Asked Questions

Frequently Asked Questions

General Info

SpringSaver is a specialized product designed to protect and extend the life of garage door springs. It provides a combination of protective covering and lubrication, safeguarding springs from dust, dirt, moisture, and corrosion, which can otherwise lead to premature wear and failure.

SpringSaver consists of an outer layer that keeps dust, dirt and moisture away from your garage door springs, while an inner liner wraps around the spring, keeping the lubrication clean, on the spring, where it will reduce friction, ensuring smooth operation and preventing rust and corrosion.

One of the key benefits of SpringSaver lubrication system is its design that prevents the lubricant from dripping down onto the garage door or floor. This not only keeps your garage cleaner but also ensures that the lubrication stays exactly where it's needed, on the spring, providing continuous, effective protection and smooth operation. Unlike traditional lubrication methods that can cause mess and waste, SpringSaver delivers targeted lubrication, enhancing the longevity and performance of your garage door springs without the inconvenience of cleaning up drips or spills.

Yes, SpringSaver is designed for easy DIY installation. The product comes with detailed instructions, allowing most homeowners to install it without professional assistance. However, if you are uncomfortable working with garage door springs, it's always a good idea to consult a professional.

SpringSaver is compatible with most standard garage door torsion springs. However, it's important to check the product specifications or consult with customer service to ensure compatibility with your specific spring size and type.

SpringSaver is designed to be durable and long-lasting. Under normal conditions, it should not require frequent replacement. However, periodic inspections are recommended, and if you notice significant wear or damage, it may be time to replace it.

While SpringSaver significantly reduces the risk of common spring issues like rust, corrosion, and wear, it cannot prevent all types of failures. Regular maintenance and inspections of your garage door system are still recommended.

Yes, SpringSaver is designed to withstand various weather conditions, including extreme temperatures, humidity, and exposure to elements like rain and snow. Its durable materials ensure it performs well in both hot and cold climates.

Yes, SpringSaver comes with a 90 day limited warranty that covers defects in materials and workmanship. For detailed information about the warranty terms, please refer to the warranty statement included with your purchase or contact our customer service.

By protecting your springs from environmental damage and providing consistent lubrication, SpringSaver reduces the stress and wear on the springs, effectively extending their operational life. This can save you money on repairs and replacements over time.

SpringSaver is available for purchase online through our official website and select e-commerce platforms. Check the product page for availability and pricing.

While SpringSaver is specifically designed for garage door springs, it may be suitable for other types of springs used in similar environments. If you have a specific application in mind, please contact our customer service team for advice.

If you experience any issues with your SpringSaver, please contact our customer service team. We are committed to ensuring your satisfaction and will assist with troubleshooting, replacements, or warranty claims as needed.

Payments

We accept VISA, MasterCard, American Express, Discover and Paypal. Please note that the available payment methods may change depending on your region. We do not accept cash on delivery.

We currently do not offer cash on delivery when you purchase online.

Returns

Please see our full refund policy.

Once we receive your item, a refund is initiated immediately. All major credit card providers generally take 5-7 business days to process your refund before it appears in your bank account.

The best way to change your order is to contact our support or simply give us a call during our business hours. If an order is shipped, we won't be able to make any changes to your order and you would need to place a new order.

Shipping

Orders are processed in the order we receive them unless you've chosen expedited shipping. You can track your order status on a tracking page & also signup for alerts on a courier website.

Carrier tracking would provide you with up-to-date information about your package. If it gets stuck or never gets delivered to you, please contact our support and we can assist you with the next steps.

Chances of receiving defective item is very rare but it could happen. Please take pictures of a product which shows defect clearly & contact our support to check if it's eligible for replacement.

Please see our full shipping policy.