Warranty Statement

At SpringSaver, we recognize the importance of quality and reliability in our products, particularly when it comes to essential components for garage doors. To ensure customer satisfaction and confidence in our products, we provide a 90-day warranty on all our SpringSaver kits.

This warranty covers any manufacturing defects in materials and workmanship of our product under normal use during the warranty period. It is essential to understand that this warranty does not cover damages to any door component resulting from improper installation, misuse, or lack of maintenance. For instance, if a kit is installed incorrectly, it may lead to premature failure, which would not be eligible for warranty claims.

To initiate a warranty claim, customers must provide proof of purchase, including the original order number and a detailed description of the issue encountered. Claims can be submitted via email to our customer service team at info@shopspringsaver.com. Upon receipt of the claim, our team will evaluate the situation and determine the appropriate course of action.

In the event that a warranty claim is approved, customers may receive a replacement product or a refund, depending on the circumstances and the nature of the defect. It is important to note that the warranty is limited to the original purchaser and is non-transferable.

We encourage customers to follow the installation guidelines and maintenance recommendations provided with each product to maximize the lifespan and performance of their spring kits. Regular inspections and proper lubrication can significantly reduce the likelihood of issues arising during the warranty period.

For any questions regarding the warranty or to discuss specific concerns, customers are welcome to contact our support team. We are committed to providing high-quality products and ensuring that our customers have a positive experience with SpringSaver.